Mandarin Oriental Palace Hotel Reviews Luzern, Switzerland


There’s a small but perfectly formed spa, with two treatment rooms, featuring products from Bellefontaine, an opulent anti-aging skincare range created by Hong Kong-based Swiss-based entrepreneur and La Prairie founding partner Peter Yip . Further down the hallway on the first floor, there is a small wellness suite, with a unisex steam room, sauna, and sensory showers. There is no swimming pool but, during the summer months, a more traditional form of spa can be enjoyed in the charming 19th-century Seebad Lake Pool that floats in front.

Corridor of the Mandarin Oriental Palace, LuzernGEORGE APOSTOLIDIS

The neighborhood

The Mandarin Oriental Palace is perfectly located for exploring the outdoor delights of Lake Lucerne. Take a walking tour of the Old Town’s ancient bridges, medieval buildings adorned with murals and domed churches, a 10-minute walk from the front door. Hop aboard a dozen boat or paddle steamer cruises, which depart from the docks you can see from your window. Ride the world’s steepest cogwheel funicular to the summit of Mt Pilatus or book one of the hotel’s free e-bikes and loop around the lake, stopping at bathing bays and crowded gardens of art along the way.

The service

From the doormen in their sleek black tailcoats to the encyclopedic concierge and cheerful housekeeping team, the multilingual staff could charm Alpine swifts from the chestnut trees that line the Lake Lucerne promenade.

For families

The Palace is more of an adult affair, but indoor and outdoor connecting rooms, rollaway beds, and kid-friendly amenities are available.

Room at Mandarin Oriental Palace, LuzernGEORGE APOSTOLIDIS


The Mandarin Oriental Group eliminated all single-use plastics in December 2021. Here, Diptique toiletries come in chic metal tubes and Nordaq water comes in glass bottles. The air conditioning and electricity are supplied by the lake and the food is sourced locally, where possible.

Accessibility for people with reduced mobility

There is wheelchair access in all public areas and a number of fully accessible rooms and suites are available.

Anything else to mention?

During the summer months, the glorious Seebad Lucerne is open for swimming until 8 p.m. (the water temperature reaches a balmy 21 degrees Celsius in July and August). Later, you can relax at the rooftop bar and restaurant drinking tiki cocktails as the sun sets over the Alps.

Hotel address: Mandarin Oriental, Haldenstrasse 10, 6002 Lucerne, Switzerland
Price from: £669


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